No this won't work because the platform (Voyager) is closed/inactive because they filed for bankruptcy. Nothing can be pulled from that service via any API. This is not a user error/issue. This is a programming glitch in the TT software. The TT tool won't even upload the unaltered TT universal template properly, which is supposed to be in the proper format that the program requires. I NEED to connect with a true product support person who can enact this as a real trouble ticket that will get remediated on the backend coding/tech troubleshooting.
