Deductions & credits

I suspect the delay is due to not all heat pumps will qualify for the tax credit. There is a very specific spreadsheet on the CEE website that lists heat pump combinations that met the 2023 efficiency standards that qualify. (CEE Directory | AHRI (ahrinet.org)) I think if your heat pump is not on the list, you won't get the credit. The TurboTax questions might have to ask you your specific model of heat pump to determine if you qualify. They might not ask the question but, if you don't do it correctly, you might be committing fraud.