jvd13290
Returning Member

Deductions & credits

Definitely a Turbo Tax programming error.  Help desk ticket # [phone number removed] cost me $3000 on my 2022 tax return.  I was on the phone with a Turbo expert for over an hour......the program is still not fixed and I cannot amend my return without the program being amended........Will Turbo tax refund my money that has been lost........I doubt it.  The guarantee for accuracy covers the cost of the program....$60, not the lost refund that their error cost me?????????  Not worth the aggravation or effort as all of my e mails sent to them to complain about the program are coming back to my in box as UNDERLIVERABLE???????  What a gimmick.