Child Care Credit

I am filing my 2022 taxes and did NOT get a dependent care FSA in 2022. I entered the amount I've paid for my babysitter in 2022, the tax information, etc and as I move through the TurboTax platform it says "Great News! You qualify for this credit." But, then when I click continue it says "It turns out you don't qualify for this credit." What is going on? Why is it saying that? I have tried to look online and cannot figure out why I don't qualify. TY in advance!