- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Deductions & credits
Our Tax Expert, TeresaM, provided a recommended fix for your problem. However, before you try the fix, I suggest you clear your history and cookies to remove any loops your computer may be caught in. Here is how to delete cookies and history.
Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.
On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser then reboot the computer.
Each browser has a slightly different method for deleting cookies. Choose the browser you're using:
- Internet Explorer
- Mozilla Firefox
- Google Chrome
- Safari
- Safari for iOS (mobile devices)
Related Information:
If the above does not help, please try the fix that TeresaM, our Tax Expert, offered earlier in this thread. See Below
This error message should be resolved but perhaps it is hung in this form. Please delete the return for Kansas in the State section by clicking on the trash can icon.
Than Add another state for Kansas again so that it pulls in fresh information from the federal return.
When you get to the page titled Property Tax Relief Claim, please make sure the checkbox near the bottom is unchecked.
**Mark the post that answers your question by clicking on "Mark as Best Answer"