I'm struggling to keep my temper. I've spent about 16 hours trying to make the FTC work on TurboTax. It doesn't. You have a serious bug. Moreover, judging by past chats, it's been going on for years, and you haven't bothered to fix it. I have entered all the info correctly on TurboTax, and it still calculates my FTC as zero. Thousands of dollars are at stake. I have now wasted an amount of time that is much more valuable than the $ I paid, hoping to save time, to Intuit for this disgraceful system. You must e-mail all your customers who have tried to use your non-functional version of Form 1116 to apologize, to offer compensation, and to give individual assistance to allow us to file our returns on time, without double-paying taxes to two governments.
