@MayaD I am having this same issue. I understand your answer. The problem is that the system will not let me enter my dependent care expenses in Part III of form 2441 because I am not eligible for the dependent care credit. I am not eligible for the credit and I'm not trying to claim the credit. But I am still eligible for the FSA. But when I click the button to enter dependent care info, it asks me if I'm eligible for the tax credit, and once it sees I'm not just sends me back to the main menu.
This appears to be an issue reported by many users for the past several years.
