How to claim EITC with no child but qualifying dependents?

The IRS website notes that taxpayers can claim the EITC without qualifying child if the meet certain requirements https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/who-qualifies-for-the-ea... . I claim my elderly parents as dependents on my tax return and meet the requirements, but Turbotax seems to not give me the EITC? i don't understand