Mortgage interest calculation refi problems; TT crashes or disallows interest and points

I refied 2008 loan in 2022 so I have 2 1098's. Both have loan balances over $1M since it was a refi and so we have a $ 1M loan interest limit. Total interest on both  > $25k  + $5035 on the points on the refied loan. TT tells us "we're better off using standard deduction"  and also disallows the interest and points!!!  I got a system error and TT crashed 2x's. I have tried to input this data this 6 times over 3 days  There obviously is a bug somewhere and TT can't calculate the mortgage interest deduction and points correctly.  I AM VERY UPSET