This is UNACCEPTABLE. I've done my taxes THREE times- even requested a replacement download link from Costco where I purchased the original and still had the same problem. To make matters worse, even though I have an Intuit account, when I called customer support (joke) the mindless annoying answering system didn't recognize my email or phone and would automatically disconnect me every time.
I've been using T. Tax for years but never again after this experience. They are not even making an effort to fix their mistake which is nothing but wrong and irresponsible.
