When I do a test of income and office expenses TurboTax Online provides a deduction up to the amount of income for the home office deduction. The expense equals the income.
My firs suggestion is to clear your cache and cookies. It handles many issues that seem nonsensical on a regular basis.
- Close your TurboTax return first.
Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.
One that is completed, open your return to see if the home office deduction is allowed. If not you can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions: (feel free to @ my user name)
TurboTax Online:
Go to the black panel on the left side of your program and select Tax Tools.
- Then select Tools below Tax Tools.
- A window will pop up which says Tools Center.
- On this screen, select Share my file with Agent.
- You will see a message explaining what the diagnostic copy is. Click okay through this screen and then you will get a Token number.
- Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.
TurboTax CD/Download:
If you like, you can send a copy of your return that will be scrubbed to eliminate your personal data by using these steps:
- Click on Online in the top left menu of TurboTax CD/Download for Windows
- Select 'Send Tax File to Agent'
- Write down or send an image of your token number then place in this issue.
- We can then review your exact scenario for a solution.
- Please also tell us any states included in the return.
We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.
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