no this response is not helpful. I have itemized my mortgage for the last many years using Turbotax. The issue this year is that the mortgage was sold, resulting in 2 1098s, and when both are entered in deductions, only one is applied to the Sched A entries, with no statement why. I contacted on-line help because Turbotax was failing at it's stated guarantee of maximizing my return, and after repeatedly entering the same form information multiple times in a 2-hour interaction, SUDDENLY the Sched A reflected the sum of the two forms. It may be related to the fact that one form did not check box 7 and one form did, and I had to enter the wrong information before both forms would be applied to the Sched A. My faith in Turbotax maximizing my deductions is extremely shaken.
