@AliciaP1
Hello. I feel like a broken record here, but the issue still hasn't resolved. I've...
1) cleared all history, cookies, cache using the 'everything' function to clear ALL of EVERYTHING
2) restarted my browser after making sure it is up to date (firefox)
3) restarted my computer
4) switched browsers to Google Chrome - the 'needs review' is still there
5) deleted the medical expenses page and completed all questions (pages) again entering zero for every answer and not continued until reaching the page about the standard deduction being the best option, then clicking 'done' and being returned to the deductions summary page
6) deleted the medical expenses page and completing all questions (pages) again entering my little bit of information
After all of those steps, I have the same result of still seeing 'needs review' for medical expenses. I'm going to clear my form and start over - likely tomorrow. I don't know if it matters, but I'm in the 'free' version. Last year, I paid for an upgraded version, but hadn't made that decision yet this year.
Thank you for your assistance - I will try with the cleared form before I consider the switch to a different tax service, which I really don't want to do since I've used online turbotax for so many years. But, I truly don't know what else to try and I don't know what is different in your process when you didn't have the same problem that doesn't also work for me.
Rikamae55
