TTAX not finding foreign taxes paid on dividends

TTax is not recognizing the entries made for foreign taxes paid on my 1099-DIVs. Using Step-by-Step/Deductions & Credits I went to "Estimates and Other Taxes Paid" chose "Foreign Taxes" it said I paid foregn taxes, I hit continue, I checked the first and second boxes and hit continue. the next window was titled "You can take the foreign tax credit" and stated: "you may take the foreign tax credit without filing out form 1116, but we dont see any foreign tax payments made" ???????? I chose the take credit option and the program bumped me back to "Deductions & Credits". I imported from one brokerage house and self filled the other 1099-DIV in question, double checked both. This isn't the first time I've done this, the amounts are correct. Why wont the program recognize the entries?