One of the Turbo Tax consultants I spoke with over the phone asked what web browser I was using on my laptop, and stated that TT is intended to be used with Chrome. I have done all of my past taxes through Safari with no problem. In the hope that this would cure the issue with medical expenses not showing up properly, I downloaded and installed Chrome. It made no difference, as far as I could tell, in the tax preparation results--medical expenses still needed review--but I could no longer access TT through Safari and was forced to complete my taxes in TT via Chrome.
Ultimately, the "medical expenses needs review" issue resolved itself, but I cannot explain how or why, sorry to say.
