I have run into similar issue with mortgage interest not counting towards itemized deduction. Although I had put in relevant 1098 information in previous pages, the deduction pages still shows 0 and recommended a standard deduction. If I force to use itemized deduction, the list still shows 0 under interest, and deduction is much lower.
This was a loan refinanced in 2020 for a purchase originated in 2017. Have been using Turbotax but ever had issues like this with deductions. I've been spinning my wheels clicking through multiple steps and ensure every input was correct.
This is the VERY reason I registered the intuit account to report this issue/post this question. Glad to see I'm not alone but sorry to see no solutions offered yet.
