THIS ANSWER IS FOR TAX YEAR 2018
PLEASE SEE BELOW FOR NEW ANSWER FOR TAX YEAR 2019
If you have a 2018 origination date in box 3 (and you should if you had no balance on 01.01.2018) you can move forward in the program. Leave box 2 blank.
The program won't like box 2 blank, but once you enter a 2018 date in box 3 and click continue, you can move forward and the error is cleared.
