Deductions & credits

@BrittanyS  I have shared my token.  

 

and yes, my med expenses exceed 7.5% of my AGI.  But why does that matter? shouldn't the software show an amount REGARDLESS of whether or not I exceed 7.5%?  all of my other deductions are computed and displayed.  Only medical expenses are not appearing.

 

I'm dismayed and concerned that an Inuit employee is saying (basically) "the bug doesn't matter because  you aren't eligible for that deduction anyway."  You should be working to ensure that your software works, correctly, for all of your customers.  I am not completely done gathering/entering information.  What I am not eligible for today may change when I enter more information tomorrow.