Deductions & credits

Thank you @ShirlynW for your reply!!

Per IRS website - "You are a resident alien of the United States for tax purposes if you meet either the green card tes...."

I mentioned that my son has already passed substantial presence test. So If I choose "US Citizen or Legal Resident" from the options available then TT is calculating it as $2000 credit. Is that correct? As my son doesn't have SSN but ITIN, I am not sure if he qualifies for CTC but he qualifies for Credit for Other Dependents. Please let me know where I am missing.

I just tried to check if my son qualifies for other dependent tax credit on IRS website and it tells me that son is not going to get child tax credit but he is eligible to get $500 for "Credit for other dependents"