Deductions & credits

Yes, we have two W-2's listed, one for each of our names.

 

I do have an FSA account, but that only covers a portion of my dependent care expenses. I have ~$5000 of dependent care expenses in addition to what was covered through the FSA. I entered the full amount of dependent care expense, ~$10,000. Somewhere behind the scenes the system presumably subtracts the $5000 for FSA from my W2. That leaves ~$5000 still qualifying.

 

All else is not applicable. We have tax liability. We have no self-employment loss. My only dependent is much younger than 13. Married, filing jointly. Child was born before 2022 and I checked the box that they lived in this home all year. SSN was provided for child. EIN was provided for dependent care provider. "It turns out you don't qualify for this credit." It would be extremely helpful for TurboTax to indicate why. Otherwise, this just seems to be an error that I cannot resolve.