This experience may be cleared up if we make one adjustment. Change your answer to 'I sold some items at a loss or had not gain' then enter the amount from your 1099-K (to reiterate - assuming it was one sale at a loss).
This should allow you to proceed without error. You can check under Investment and Savings, select to Review or Start beside Stocks, Cryptocurrency, Mutual Funds, Bonds, Other (1099-B) to review this sale which should be labeled 'Personal Item Sales - 1099-K'
Next check your return to see if the error has been resolved.
NOTE: One personal item or a group of personal items sold in one transaction at a gain requires the gain to be taxed.
One personal item or a group of personal items in one transaction sold at a loss, the loss is suspended and not allowed to reduce or offset other income, even the gain on personal items sold in a different transaction.
@xrecar
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