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Deductions & credits
Thanks for the thorough explanation of the steps. I tried going through them and got hung up at the point where I need to review the 1099-K. When I click on the review button, it was taking me to a review of a 1099-B, which I dont even have. So I decided to contact help and open a case. After working with the person for about an hour, she managed to add the information in, but then it required a Deluxe upgrade. She was nice enough to provide a one time code to cover the upgrade and we finished the call. I went back in to review the 1040 documents before I filed and found that they were not following the directions of the IRS. The information was not in the correct fields and as such I was not comfortable with filing as it was. I thought maybe I should just start all over and make sure I went through your steps, but now that she had me apply the code and checkout, I can no longer clear everything. As far as I can tell, it doesn't look like there will be an opportunity for me to use TurboTax to file my taxes since I keep running into this issue. I dont understand why someone would 'toy around' with someones taxes. She kept saying that what she was doing was a workaround. Thank goodness I decided to review the documents before filing them. Needless to say I am very frustrated with how things have gone.