I have called Turbo Tax customer service to fix this but although they worked hard on my problem, it still isn't fixed. When I am using either Standard Deduction or Itemized, I cannot edit the Medical Expenses section of deductions. When I click on 'edit' a screen pops up saying "We checked and this deduction won't affect your taxes" with no opportunity to enter more info. Well, it might affect my taxes if I could enter some numbers. I don't even recall being prompted to enter any info for Medical Expenses when I was completing my return. BUT, line 1 of Schedule A does have a $ figure in it, however there is no Medical Expenses Worksheet (which feeds that line 1 on Schedule A) to be found anywhere (I saved the very long version- about 100 pages- of the return and can't find the worksheet there).
So can someone tell me how do I get rid of that $ figure on line 1 Schedule A and get a worksheet going to figure out the correct $ figure and have it inserted into line 1 Schedule A? And then edit the Medical Expenses section too.
My Turbo Tax screen says "Premium" but my closest choice for selecting a product in order to submit this request looks like "Premier" which is what I selected.
