Deductions & credits

There must be a glitch or something in the work flow for TurboTax form 2441, Dependent Care Credit. I think what set it off was I filled out my W2 and some deductions one day. Then when my wife's 1099s came in I went in and added it to her income. After that when I clicked the Dependent Care Credit, it must have not picked up the updated earned income for her and would just keep saying we didn't qualify if I didn't click student or disabled. I even called in and they couldn't figure out why it wasn't letting me and said they would note my account on the issue.

 

Well, I just went through to the Federal Review stage and then went back and made sure it didn't appear under the deductions list. After that I clicked more deductions and "revisited" the child dependent care section and it finally allowed it to go through past the student or disabled check boxes and allowed me to enter in the dependent care information. It must of reset the flag for her income when I pushed it through to the federal review stage. 

 

What a headache. I hope this helps someone.

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