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Deductions & credits
I have not had that experience in TurboTax Online. In your situation, it might be best if you first clear your cache and cookies. It handles many issues that seem nonsensical on a regular basis.
- Close your TurboTax return first.
Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.
Once this is complete open your return and select to enter your income.
- Search (upper right) type rentals > Jump to... link
- Begin your review and if necessary enter the cost basis again for both building and land.
Please update here if you need further assistance.
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‎January 31, 2023
2:21 PM