Deductions & credits

  • Call 1-800-446-8848
  • Press 1 for turbo tax
  • Press 1 again if in US
  • Ask for Taxes help
  • ask for associate
  • Spell out first name
  • Spell out last name
  • let them have access to your screen
  • Tell them about the adoptive child form
  • Look up in search bar: qualified adoptive expenses
  • There should be a little highlighted section below the search bar that states something similar "go to adoptive expenses " with an arrow.
  • Delete untitled child!
  • Customer service was really professional and helpful. Solved my issue.