THIS WORKED! This worked for me!! I was using my laptop to start with. Once things weren't working, I tried my tablet a few days ago, which didn't work either. Maybe that's because it was still in desktop mode? From your advice @Allie35 I used my phone and it worked!!!
Thank you!!
For the others having the same issue on their desktop, try your phone and let us know if it worked for you!
#feelinggood!
