Deductions & credits

It was fixed but not by any changes made. I called into the support line which absolutely nothing was done other than trying to upsell me the Deluxe package for Live Tax Advice. I then just kept hitting "back" all the way to the beginning and then "continue" to the end without changing a single thing. Mind you, my answers were the original answers the whole time from my very first input 2 hours ago. After doing this enough times it finally gave me what I wanted and said I no longer had a tax obligation for the sale of my home. Not sure what could've happened but the only apparent fix was just cycling the same old answers I had been. 

 

Thank you for your help.