None of the exceptions you reiterated, twice, applied to us. Our AGI was considerably under $500,000 for married filing jointly, I filed out the state questions on the first pass through the TurboTax questionnaire. Eventually, after a few days the state return was fixed, but I am extremely unhappy with TurboTax's initial non-response.
Several years ago TurboTax did not include Schedule K, or one of the sections leading up to it, I don't remember which. One call, about five (5) minutes and it was fixed. I don't understand your slow response and immediate inaction for several days and multiple calls from me, and I expect numbers other Illinois residents. Your mistake near cost me almost $800 on my Illinois taxes.
Shame on! And you expected me to say "Thank you" for your inadequate response. 2022 taxes will in all likelihood NOT be filed on TurboTax.
