Charity gift limitation

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After efiling, I received a notice from IRS about my refund, which was for a lesser amount.  Long story short,  on schedule A, line 14, TT did not take into account the AGI limitation.  Part III of the Charitable Contributions Summary worksheet does not appear to take this into account either.  I had a rollover from 2020 year.  I talked to a TT representative, who didn't seem to know why this happened.  I respectfully ask TT to review this for the 2022 year.