I filed my taxes at the end of January and received my return at the beginning of February. Shortly after, I received the CP09 notice from the IRS saying that I may qualify for the EIC. In accordance with the form, I believe that I qualify, so I filled out the attached form 15111 and mailed it in. I waited 8 weeks, then called the IRS and was told they had not even processed the form yet. This morning, I tried calling and was told that the call volume was so high that they could not receive my call. Then, I tried to file an amended tax return through TurboTax, which said I did not qualify for the EIC but did not give an explanation as to why.
How should I proceed? If I wait long enough will I eventually receive the EIC from the Form 15111 I mailed?
If it is better to file an amended return, then how can I claim the EIC when the tax software is not allowing me to do so?
Any advice or experience on the subject is greatly appreciated.
Thank you!
