- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Deductions & credits
@snaphappy wrote:You corporate people have one job. To deny deny deny. I get it. You don't care about low income families. You don't care that TurboTax software created this prompt in their software, asked us this question, and then said "Congratulations! You qualify for the Recovery Rebate."
This entire situation was engineered by TurboTax software with a prompt
Sorry you're having that bad experience, but there are no corporate people in this thread--only fellow users who voluntarily posted. This is mainly a user community forum--not a direct route to folks at TurboTax Support. TurboTax folks will not likely read this thread and won't be aware of your complaint. They don't tend to read the forum except during filing season when some TurboTax employees answer tax questions.
If you want to share your experience with the Intuit Corporate office, here's how. You can go to the page below. Just below the page's main header tabs, you'll see a screen-wide blue banner that prominently says:
"Do you have a question, concern, or feedback about an Intuit product or service?"
There is a "Send an email" link. It goes to a designated person in the office of the president of Intuit, and they supposedly will assign it to the right team for review.
NOTE: Do NOT send any sensitive personal data since that is regular email--not secure email.