I have filed a request for a full refund.
The process was pretty easy. Maybe that's one of the rare areas where Intuit is still doing well.
https://ttlc.intuit.com/community/tax-topics/help/how-do-i-request-a-refund-for-my-turbotax-product/...
Scroll down to the form (the one with the blue banner, white letters). It took me a few seconds to realize that was the form which I would need to fill in.
For the reason, I provided this explanation:
"Cannot efile due to TurboTax glitch in Form 4684 ( https://ttlc.intuit.com/community/tax-credits-deductions/discussion/turbotax-form-4684-glitch/00/259...). Multiple support phone calls, and an email from Intuit said it was fixed, but it's still not. Many TurboTax customers are also affected."
If you bought this from a retailer, you can get the license code from your TurboTax.com account.
What a disappointment TurdboTax has turned out to be.
