There is no opportunity in the Turbotax program to enter 0 for the amount received. It calculates the amount you are entitled to and asks if this matches the amount on the 6475.
IRS does not claim on their website or on the 6475 that they actually mailed or deposited the money. It is "issued," which I assume means a credit is posted. And they actually say in the letter that the amount shown as "issued" can be used by me when claiming it on my tax return.
Which I did. I am done. I'm not going to trace nonexistent checks or spend hours on hold.
