@ 4142baba wrote:
I have a letter from the irs. My refund total that was released by the irs was $2183.00. I only received $477.00.
So what did the bank do with my money? Same problem looks like everyone else is having with this bank
No one in a community forum can know anything specific about your refund.
SBTPG (aka TPG) is involved if you chose to pay any TurboTax product fees out of your Federal refund. SBTPG has a refund lookup tool that may provide you some info. To log in, choose the "For taxpayers" portal at:
https://www.sbtpg.com/
SBTPG has a phone contact page at the following link. It also shows their business hours. Even when they are closed, you may be able to get automated info, or you can log in as above.
https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
