Line 4 asks if you or your spouse (if filing jointly) could be claimed as a qualifying child of another taxpayer. If your answer to this question is no (you cannot claim the EIC if the answer to this question is yes), I can show you how to update this information so that the Line 4 boxes are blank:
When logged into TurboTax Online:
1.) Federal
2.) Deductions & Credits
3.) Click Show More next to You and Your Family
4.) Click Revisit next to Earned Income Credit
5.) When you get to Do any of these uncommon situations apply? review your answers
Has "I can be claimed as a qualifying child by someone else" been checked?
If so, uncheck this box. This should clear out your response on Line 4 of your Form 8862 Information to Claim Certain Credits After Disallowance.
If this does not resolve the problem, kindly let me know in the comments below so that we can continue troubleshooting.
