JillS56
Expert Alumni

Deductions & credits

Go to the Deductions and Credit section of the federal section.   Click on Advance payments, Child and Other Dependent Tax Credits, and click on Edit.   Click on Continue and then on the screen We'll start off with advance Child Tax Credit payments.  Then answer Yes or No to the question Did you or Jack receive any advance Child Tax Credit payments from the IRS in 2021?  Then click on Continue.  

 

It will ask you the questions about the amount of advanced child tax credit you received if you answered Yes.   If you answered No it will proceed.  Then it will ask you about your principal place of abode.   Once you go through this section, it should clear up the error you keep getting.