When I go to that site, it does not let me open a case unless I have received notice from the IRS of an error on the return.
"If you have not yet received a notification from the IRS or another Taxing Authority, your situation is not covered under the Accuracy Guarantee Terms & Conditions. If you have questions about your situation, please click here to Contact Us."
When "click here" is selected it takes you to the website to sign in and then to a sight where you can pay another $199+ to signup for Live Assisted service.
It seems that they do not want to help me fix the error unless the IRS catches it.
