Hello GB2021 - No, I never received an adequate reply to this issue. My only resolution was to pay them the $30 more money and do the upgrade. It's really ridiculous, they changed something which worked completely fine for well over 6 years and gave us zero additional value. I did the upgrade and it didn't even run the check again for all the new features and benefits the upgrade supposedly gave me. I'm very frustrated about the whole thing, I might look to use a different program next year.
I appreciate the response from Alicia and others on where to place the data, but I guess our question is more to the TT staff involved in the back end and determining what situations require an upgrade. This situation never required an upgrade before and it shouldn't have required an upgrade this year.
