Please follow the steps below:
- Login to your account.
- Select Federal from the left menu.
- Go to Deductions and Credits.
- Scroll down to You and Your Family and click Show more.
- Click Revisit next to Advance payments, Child and Other Dependent Tax Credits.
- Continue and on the screen We'll start off with advance Child Tax Credit payments, Answer NO
- Continue until you get to the screen It turns out you don't qualify for these credits
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