@pweseman wrote:
I'm sure you understand how scary this resolution is. With all of the scams you hear about on the news, sending my taxes to someone on the internet sounds like something people would say 'i can't believe they didn't think this was a scam'.
I have spoken to three Turbo Tax support personnel. All three of them asked for control to my computer. What will this process you are suggesting show that they couldn't see by looking at the tax form on my computer.
I do apologize. I know you are only trying to help. Maybe if I had ever heard about this process you are talking about before I wouldn't be so skeptical.
Pat
It is part of the software and has been there for years. The file is only sent to TurboTax in encrypted format and you can save a copy to your computer and review it before posting the token. Nobody, including TurboTax can open the file without having the token key that is displayed on your computer that you must post so the TurboTax employee can open it. Only TurboTax has the file but it is useless without the token. You can post the key openly because no one else has the file.
But suit yourself, we can offer no other help if you want the problem solved.
It is very secure and cannot be hacked.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
