Deductions & credits

I just got off the phone with the irs, I was able to get through by using phone prompts that I want to set up a payment. 

 

I just got off the phone with the IRS. They told me TPG had their bank account numbers take $1368 of my refund, then my bank account numbers took 4138.11. The irs issued me $5506.11.  The irs stated this is how I had my refund set up, which is insane. Id never in my life set up my account for Turbo tax to steal that much. They said I owed no debt I already paid it off. 

 
They told me to file form for tax preparation fraud form 14157a
 
So I'm filling that out now.