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Deductions & credits
I thought the same and have tried all the above...90 minutes with customer support this morning with no answer before i had to end the call. Only suggestion provided was to try the downloadable version (which would imply an issue with calculation). Had to end call before I was able/willing to give my credit card # required in order to attempt downloadable version (starting data entry from scratch).
Customer service has not responded in the last 1.5 hours that I have been requesting an additional call.
Customer service has not responded in the last 1.5 hours that I have been requesting an additional call.
‎June 1, 2019
10:06 AM