mlaw81
New Member

Deductions & credits

I thought the same and have tried all the above...90 minutes with customer support this morning with no answer before i had to end the call.  Only suggestion provided was to try the downloadable version (which would imply an issue with calculation).  Had to end call before I was able/willing to give my credit card # required in order to attempt downloadable version (starting data entry from scratch).

Customer service has not responded in the last 1.5 hours that I have been requesting an additional call.