I have exactly the same issue as reported by mberthiaum0130 and for the same year. The IRS 1800 number is not of any help since it is just impossible to get the call through to an IRS call agent. So I am repeating the same question that how can we claim the credit on ACCOUNT BALANCE PLUS ACCRUALS from year 2021 (for form 1040 of 2020) in turbo tax return filing for this year (form 1040 of 2021)?
Or if the above is not possible then can we file another 1040X ammended return for year 2020 to claim the credit which has unfortunately not been refunded by IRS till date??
Or is there any other way out???
Please help.
