I'm filling a married joint return, and both I and my spouse received a 6419 IRS letter with each an amount of $750 for a total of $1500. We are claiming one child on our return and I don't understand why TurboTax Deluxe (Desktop) would claim only $1500 for the child tax credit instead of the $3000 despite the fact that the IRS indicated in the letter that we need to file a schedule 8812 to get the remaining credit. I selected the option to file 8812 on TurboTax but the Child Tax credit keeps only showing $1500.
Any advice?
