Deductions & credits

@fa123 Part of the problem is that most of the people you talk to at TT are not experts and not at all technical. Not to minimize the role they play, but they are customer service reps and should trained to know their limits and when to escalate issues. It is also obvious that there is an extreme lack of communication within TT. In any event, I’m glad you were finally able to file. Thanks for the update and to all who participated in this forum.