Deductions & credits

You can try the following two options. The IRS has such a backlog which creates a difficult process for everyone. However they are the agency where you need to get your answers.

• Taxpayer Advocate Service (TAS).  They are in place to assist in situations where you are unable to obtain resolution on your own.
  1. You can click here to begin: TAS Qualifier Tool. or 
  2. Submit a request for assistance - Form 911 Request for TAS Assistance (instructions are included)
  3. Locate the local TAS Office for your area

This will get the process started for you.  It's not going to be a fast process because they are handling a large volume at this time.   If you do not hear from TAS within one week of submitting Form 911, contact the Taxpayer Advocate office where you originally submitted your request. Incomplete information or requests submitted to a Taxpayer Advocate office outside of your geographical location may result in delays.

• You can contact your local IRS office to make an appointment.  Local IRS offices