Deductions & credits

@DaveF1006 @MishawakaKirk @JES33 @Sonnyof42 @mesquitebean @turbokarst @Anonymous @MarilynG1 @GeorgeM777 

Update:  I am still unable to find out why me e-file is rejected by the IRS (twice).  TT tech support is TOTALLY USELESS.  They are clueless and waste my time with nonsense.  I have spent over 10 hours talking to 9 different people at TT on 4 days over the past two weeks. 

Here is my situation.  I use TT Delux, downloaded version on Windows 11.  I e-filed my return after I ran the final review, and TT said my return had no error (see attachment).  My e-file succeeded, but the IRS rejected my return.  I received an email from TT reporting the rejection (see attachment). 

The TT email clearly says: "There is a potential issue with the calculation of the carryover of foreign taxes." and mentions Form 1116 Carryover Foreign Taxes.  I waited for the latest update of TT (March 12) before e-filing, and did not change or override any field value, form, or number, nor did I  enter anything manually.  All carryover and calculations were done automatically by TT.  So, (1) there is definitely a problem with the way TT does the carryover calculation!

The same TT email clearly says that I must go to and click on the "Check E-file status" button to see what is the issue that the IRS has with my e-filed return.  But when I go to check the status, TT claims that I have not yet e-filed my return! (See the attachment.) Thus, (2) there is definitely a bug in the TT program that makes it think that I have not e-filed my return!

The 7th tech support guy I talked to was finally convinced that there is a bug in TT program and took my information and promised that he was going to escalate the issue and a software technician will contact me within 24 hours.  Then, 48 hours later, no one had contacted me yet, and I called TT tech support again.  Another hour of wasted discussion with another clueless person, and he ended up transferring me to someone else. 

This 9th person I talked to deserves a prize!   She refused to accept that there is anything wrong with TT.  Her explanation was that the program sometimes does not know that it has e-filed.  This genius even lacks the intellectual ability to understand that what she described is the very definition of a bug!  Regarding the issue with the carryover calculation, this genius says,again, there is nothing wrong with the TT program, because TT has sent me this email that says the IRS has rejected my return; she says I must now contact the IRS to find what they object to, and then change the numbers and calculations of the carryover in my return to resolve the issue.  When I reminded her that all these numbers were automatically carried over by TT 2021 from my last year's return, which I e-filed by TT and was accepted by the IRS, she said that then my last year's numbers must have been wrong and I should change those too!

It is pointless to talk to TT tech support.  I have appealed on this forum to some Experts, but I have not yet heard anything back.  I am totally stuck now.  To say that I am frustrated with TT is quite an understatement.

Can any one of the Experts or TT employees on this forum help?  Perhaps just escalate this case so some software person takes a look?