I figured out that the issue has to do with Schedule 8812. There is a box between lines 12 and 13 having to do with the "principal place of abode." TT Easy Step did not ask the questions, so the boxes are blank. If you go straight to the schedule, you can answer them. The credit will show up on the 1040 afterwards. Not sure why this box has anything to do with "other dependents" since the questions pertain mostly to advance child tax credit payments.
