Deductions & credits

There are two issues here - one is the inexcusable delay in implementing the portion of TT that deals with Schedule B.  We were clearly told that 1116 would be available on 3/3/22, and trying claim that Schedule B is a separate thing is disingenuous.  In other words, its lying.

 

The other issue is the matter of e-Filing.   Those of us who live in NY don't have the option of filing our state return on paper, and if TT can e-File, then TT fails to perform its most basic function.  And for them to fulfill orders for their software from customers in NY would therefore be fraud.  That a really serious problem.

 

And then there is the issue of the competence of TT customer support.  I was on the phone with TT about this issue on Friday.  It took two phone calls, lasting two hours and involving three separate TT support people, to finally get to the answer that Schedule B isn't functional yet in TT and that the ETA is 3/31.  Later, I discovered this thread.  It seems to me that if this problem is well enough known to have attracted this much discussion, the first person I spoke with should have been able to recognize my issue after five minutes of conversation.  And by the way, they didn't mention that there could be an e-Filing problem with Schedule B.